Feedback Loop

by - m on 02/20/2012

You’re the boss.

As much as you want those you lead to think for themselves, usually they don’t. They are trapped in a feedback loop – and so are you.

  • You create (or approve) a procedure.
  • The folks (who worked with you to create it) follow the procedure.
  • The folks (who worked with you to create it) tell you that it works.
  • You sustain the existing procedure.

But circumstances change.

Do you stick with the existing procedure?

Or do you listen to the folks who question the procedure you created?

It’s tempting to listen to your ego.

It’s critical that you don’t.

Beware the feedback loop.

– m

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